UK terrestrial and digital broadcaster

• Map new VoD processes
• Business analysis for new Rights Management System project

• First hand experience in the evolving VoD and new media market

UK’s largest digital pay television platform

• Business analysis and support following a new Sales System implementation

• New business area knowledge

• Team lead for Planning and Scheduling work stream on Javelin programme
• Vendor Evaluation: running user and supplier workshops, writing and collating results through questionnaires, functional assessments and producing balanced scorecards
• Gap Analysis: involving requirements gathering, producing business process models, running user and supplier workshops, writing business scenarios and gaining signoff
• Key member of Solution Architecture Team, responsible for producing Application (functional) Architecture and resolving scope/design issues

• Involvement in vendor selection process and package implementation as customer
• Production of Solution and High Level Architecture

UK’s largest and most popular commercial broadcaster

• Managing Broadcast and Technology systems enhancements: involving setting up Sharepoint site to provide user access to progress, prioritising, and managing the development work flow through to Live
• Business analysis for medium sized developments
• Managing Ofcom MID project involving limitations from legacy systems and the transition into strategic technologies/solutions

Emerging product leader in the provision of systems and software for the Broadcasting Industry.

• Lead business analyst in prestigious BBC project – involving requirements capturing, business process workshops, 1 to 1 interviews with users, recommending solutions, writing specifications and overseeing the developments.
• Analysis and design for clients as required.
• Visiting potential clients to demonstrate the system, detail functionality and outline the benefits for their business.

• Carrying out of pre-sales presentations and discussing system details for future clients and at trade shows, in the UK and abroad
• Conducting training sessions including the preparation of material.
• Working on a huge single project for many customers, each with different requirements, often contradictory

Leading software company in the provision of systems and software for the Broadcasting Industry.

• Establishing requirements and designing enhancements for clients or internally raised product improvements
• Producing estimates of effort from all teams involved in development and therefore the cost to the client.
• Managing the workflow, reviews and design standards for the ‘Localisation’/Unicode project.
• Driving Quality Assurance by working with developers to re-engineer parts of the system, to improve the appearance of forms to reflect a modern system and by standardising the design approach.

• Design of product enhancements to fulfil the needs of existing clients and create future sales.
• Understanding issues facing a software company and dealing with those issues to create development strategies.
• Release management and all aspects of the development cycle for an established product.

Broadcaster and principal player in the ITV Network.

• Managing a variety of business led projects and IT support projects, including business proposals and acquiring capex sign off
• Account Manager to the various broadcasting departments, which involved: providing systems advice, escalating support issues, ensuring resources were available when required and provision of equipment

• Increased experience of project management and overseeing 3^rd party suppliers.
• Involvement in operational aspects of maintaining systems such as hardware, budgeting, network/performance and support issues.
• Total responsibility for a business critical Scheduling System.

• Instigating the change from a RAD development environment to that of a long term support function and the creation of a steady platform following a major system implementation.
• Liaising with senior business managers to ascertain the business requirements for each unit and combine them into a single comprehensive strategy for development.
• Introduced new processes to filter each department’s requirements

• Management of IT deliverables in terms of resources, standards, and cost /benefit

• Analysis and Design: involving user workshops, writing functional and technical specifications, and business reviews for gaining signoff
• Leading the Data Conversion, Migration and Cleansing: specified rules for the migration and conversion of data which were then coded by internal and external developers, analysed the data before and after conversion, recommended data fixes – both manual and system.
• Took over responsibility for management of testing following missed deadlines and project slippage

• Significant first hand experience of all aspects of the project lifecycle

• Managing a new department ensuring that all applications for gas supply transfer were processed through Transco and any exceptions dealt with

• Creation of effective business processes from scratch
• Staff appraisals, training, wages/overtime staffing requirements
• Representing the company in industry meetings and user groups